InsureandGo is a UK-based travel insurance company that provides coverage for travelers living in the UK, Ireland and Australia. An online-only insurer, InsureandGo offers a wide range of coverage and in the UK will consider coverage for any medical conditions, includes children on annual policies for free, and covers up to 50 adventure activities.
InsureandGo review: Plan options
InsureandGo travel insurance covers the basics for reimbursement should you have to cancel your trip or have a medical emergency during your travels. It also has a plan geared for cruises. While it lacks some of the features commonly found with the best travel insurance agencies, it is one of the cheapest we evaluated.
We priced out three different plans – a Mississippi river cruise, a vacation in France and an Antarctic adventure. In each case, InsureandGo's plans were significantly cheaper than most of the others in our lineup – sometimes hundreds of dollars below the average. In order to provide these less expensive plans, this trip insurance company does not cover some of the popular but less likely events that others insure, such as trip cancellation due to airline, tour company or cruise line insolvency. It also does not reimburse some of the smaller expenses, like change fees or lost prescriptions, and it lacks a concierge service that most travel insurance companies provide gratis.
InsureandGo review: Coverage
If you are more interested in the basic coverage, however, you may find it's a good deal. It compares well to other plans for how much it reimburses for cancellations, interruptions and delays, and is above average when it comes to lost luggage or baggage delays. It's one of the highest for covering medical expenses. In addition, it has cruise plans with extra coverage for missed departures and compensation for missed cruise days should illness confine you to your cabin.
This company does not provide concierge services, such as a hotline to call to get restaurant reservations, hotel recommendations or even help finding a lawyer. However, for medical emergencies, InsureandGo can locate a doctor for you. As with any insurance, the features, prices and terms vary by your need, so be sure to check the online contracts when you price out your specific plan. This agency does not reimburse lost mileage or cancellations due to default by the carrier.
InsureandGo review: Making a claim
We found the procedures and rules for filing to be about average. The travel insurance agency is clear about what it requires, specifically noting proof in writing for any event that may lead to a claim. As with other travel insurance companies, you need to download the form, but the forms include a checklist of the required paperwork. If you have questions of an administrative nature, you need to call during business hours, but there is a 24/7 line to call if you have an emergency while on your trip.
Should you choose InsureandGo?
While InsureandGo does not cover all the features of other higher-ranked travel insurances we reviewed, it nonetheless does a good job at covering the basics, with above-average compensation for medical needs and some extra considerations for cruises. The paperwork checklist on the claims form makes it easier to file a claim. It lacks some amenities like concierge service and a 24/7 line for non-emergency questions, but with one of the lowest rates of the insurances we reviewed, it's worth pricing out.
