When it comes to upgrading your washer, knowing how to choose a washing machine can make all the difference to ensure you're getting the best model for your home.
There's a lot to consider when honing in on the best washing machine for your needs, especially since the machines are getting smarter and more capable of cleaning a load without your input. But with all the new models, it can make the buying decision more nuanced, making it difficult to find the perfect washer.
I caught up with the experts to find out what you need to be looking out for when shopping for a new washer.
How to choose a washing machine
1. Do your research
Ensure you choose a washing machine that fits the bill for you and your family’s needs, and make it your mission to find a deal that closely resembles your chosen product.
Also look out for the brands such as ASKO, Hisense, Samsung and LG. These are widely available with resellers such as AJ Maddison, Best Buy and Home Depot which will give you the most choice on the type of machine to buy.
Once you've done this, narrow done your search so you get into digesting the specifications. While some washers may have more smart features that you don't necessarily need or want, other manufacturers will be promoting advanced features such as stain removing. It's likely that you'll get down to your top two or three machines this way.
2. Look at the washer types available
You may fancy a change from your old freestanding washing machine and want an built-in washer for a more streamlined look. Or you may prefer a front loading washer, top load washer or washer dryer combo.
Glenn Lewis, the president of Mr. Appliance a Neighborly Company, differentiates these three popular washer types:
"Top load washers are the traditional style, where you load clothes from the top. They have either an agitator or an impeller to move the clothes through water and detergent. These machines are great for their convenience—easier to load and unload, especially if you have trouble bending over. They generally complete cycles faster, but they tend to use more water and energy compared to front load machines." An example of this type of washer is the 3.8–3.9 Cu. Ft. Whirlpool Top Load Washer with Removable Agitator ($529 at Whirlpool). The removable agitator means that you can care for clothes in the way you want to; keep it in place to remove stains, or remove for delicates.
Whereas, front load washers such as the Asko Logic Series 24 Inch Front Load Washer, W4114CW, $2149 at AJ Maddison), Lewis adds "Open from the front, and the drum is horizontal. These machines tumble clothes using gravity, which is more gentle on fabrics and uses less water and detergent. They’re also more energy-efficient and typically provide better cleaning. The downside is that they can take a bit longer to finish a wash cycle, but they come with a variety of advanced features and settings to cater to different fabric types.
"A wash dry combo machine (like the LG 5.0 cu. ft. Mega Capacity Smart Front Load All-in-One Ventless Washer/Dryer Combo) is an all-in-one unit that washes and dries clothes. It’s perfect for small spaces where you can't fit both a washer and a dryer. However, the drying process in these machines, often using a ventless system, can take longer compared to traditional dryers. They're convenient, but might not dry large loads as efficiently as separate units."
Glenn Lewis was named president of Mr. Appliance, North America’s leading appliance repair franchise providing customers with full-service residential and light commercial appliance repair, in May 2024. He is responsible for the overall leadership and growth of Mr. Appliance throughout the US and Canada.
Before Neighborly, Glenn served as Executive Vice President at The Décor Group in Lubbock, Texas.
Whatever you decide to plump for, ensure you have space for it in your home. Measure the area, ensure there is enough height and width for your chosen model, and check that your new washer will fit into your available space. Don’t forget to consider how the door will open, whether you’ll need to pay extra to have it fitted or whether you’ll be able to fit it yourself.
3. What size drum do you need?
You may be tempted to go for a larger capacity washing machine, especially if you find a great deal. A large washing machine has many benefits for busy households. The extra capacity allows you to wash more clothes in one load, saving time, water, energy, and money. You can clear the laundry basket faster and take care of bulky items like blankets easily. Your clothes get cleaner with more room to soak and spin properly.
One cubic foot of capacity per household member is a good rule of thumb. Standard washers are around 3-5 cubic feet, while larger families may need 5-6 cubic feet of space.
However, large washers take up more space, and you may need a bigger dryer to keep up with all that washing. You’ll also need to ensure your new appliance fits in your laundry room or kitchen. Bigger isn't always better if you usually wash small loads more frequently, so consider your household needs and washing habits before making your final decision.
4. How much noise can you handle?
Quieter washing machines usually operate under 75 decibels, allowing you to run laundry anytime without disturbing others. They’re great for households with varied schedules, babies, or home offices. The quiet operation comes from efficient motors that also use less energy, saving you money.
However, quiet washers often cost more upfront because of the expensive anti-vibration technology that goes into them. You’ll also need to ensure it's installed properly, with enough clearance around the appliance to maximize its noise reduction features.
So, while a smooth operation is great, it may not be as important as you think. You could get a better deal if you focus on other key features, such as a number of wash cycles, self-cleaning function, or child locks.
5. Check the energy ratings
Going for a washer on sale may be tempting without considering whether a more expensive, energy-efficient washer can save you more money in the long term. However, this is an essential part of your research. Not only are energy-efficient washers better for the environment, but they will save you money on your energy and water bills.
‘“The better the energy rating on a washing machine, the more money you’ll save in the long run,” says Matthew Glynn, Product Marketing Manager for Hisense UK. “You can also use specific programs on the machine, such as Eco Wash, as this combines low temperature and energy consumption best. If your machine has a large capacity, you’ll also save on energy by doing fewer loads of washing. I’d recommend this, particularly for larger households.”
When you’re doing your research, look for models that feature the Energy Star label, as these will cost less to run. Check how much energy the washer consumes, measured in kWh per load. Once you’ve worked out how many loads you do each week throughout the year, you’ll have a total kWh consumption. Multiply that by the cost per kWh from your utility bill, and you’ll have your electricity consumption.
Next, check the water consumption per load of your preferred washer, multiply it by how many loads you’ll expect to do over a year, and then multiply that figure by the cost per gallon or cubic meter of water from your utility bill.
Adding these two figures together and comparing them across washing machines can give you a great idea of how much more cash you could save, making a higher upfront cost more palatable.
Matthew Glynn is Hisense's Product Marketing Manager for white goods and appliances. Matthew has worked in a product development/management role for over 10 years and has previously worked across marketing and R&D functions with FMCG and CE. Matt focuses on the consumer arm of products at Hisense, focusing on white goods, with a passion for the products and ensuring consumers have the best experience.
6. Think about your washing habits
You may be lusting after the latest washing machine that features dozens of washing cycles, but be honest - how many of them are you likely to use? Sure, having a delicate cycle is important, as is a heavy soil option or a wool care cycle. A speedy cycle will also get its fair share of use. But is it important to you to have a sportswear cycle or an allergy removal cycle if you’re never going to use it?
It’s worth sitting down and thinking about your current laundry habits and working out what’s important to have and what’s not. Opting for a machine with fewer cycles could suit you and your family just fine and shave a little off that upfront cost, too.
7. Read user reviews
Read as many user reviews of washing machines as you can before purchasing. Reviews are crucial because they offer real-world insights into performance, reliability, ease of use, efficiency, and common problems. They provide information on issues such as noise levels and customer support experiences. You’ll get an accurate reflection of overall customer satisfaction, too.
Avoid relying on individual opinions and look at the consensus across multiple reviews, as this will give you a more reliable picture of what to expect from your product.
Now you’re armed with the best advice on what to look for in a new washing machine. You’ll be able to find the best deals. Happy shopping!
8. Look for the sales
When the holiday sale season hits, there are always heaps of discounts and deals - particularly among all the best Black Friday deals. Retailers routinely drop their biggest and best deals on the last weekend in November, and customers can get fantastic bargains on home appliances, technology, and more.
When it comes to big sale events like Black Friday and Prime Day (often the best time of year to snag a washing machine deal), Matthew Glynn, Product Marketing Manager for Hisense UK, has sound advice for eager purchasers.
“Ahead of Black Friday, we’d suggest doing some initial research on models and look into what key features you’d like to have on your washing machine, for example, a quick wash feature, an eco-mode, or larger capacity,” says Glynn. “When it comes to purchasing on Black Friday, stick to the budget you’ve set out, and by using your research, you’ll find the best model you can for the price you want to spend.”
You can use price comparison sites like Honey and CamelCamelCamel to check price history and compare with other retailers. It can be a great way to find out whether the deal is as good as it looks.